Frequently asked questions
A: At Drones Plus Robotics, we provide a comprehensive range of drone repair services to ensure your UAV remains in peak condition. Our specialized technicians handle everything from minor adjustments to major overhauls.
Services include:
1. Hardware Repairs: This encompasses fixing or replacing damaged parts such as propellers, motors, gimbals, frames, and landing gear. We use high-quality, components to restore your drone's functionality.
2. Software Updates and Troubleshooting: Our experts can update your drone's firmware to the latest version, ensuring optimal performance and unlocking new features. We also troubleshoot and resolve software-related issues such as connectivity problems, GPS malfunctions, and flight anomalies.
3. Battery Maintenance and Replacement: We assess and replace worn-out batteries, ensuring your drone achieves maximum flight time and safety.
4. Camera and Sensor Calibration: If your drone's camera or sensors are not working correctly, we offer calibration and repair services to enhance image quality and sensor accuracy.
5. Diagnostic Services: We perform thorough diagnostics to identify and rectify underlying issues, ensuring your drone operates reliably and efficiently. Our repair process begins with a detailed assessment to provide an accurate quote and timeframe, ensuring transparency and customer satisfaction. Trust Drones Plus Robotics for expert drone repair services that keep you flying high.
A: At Drones Plus Robotics, we understand the importance of transparency and customer satisfaction. If you wish to retrieve your old or broken parts after a repair or upgrade, we are more than happy to accommodate your request. To ensure we return these parts to you, please make the request at the time of drop-off. This allows us to properly document and set aside the old components for your retrieval. We believe in providing a seamless and trustworthy service experience, aligning with our commitment to innovative solutions and expertise in technology.
A: Unfortunately, no. At Drones Plus Robotics, we specialize in repairing DJI drones, and the ability to fix your specific model depends on both the issue at hand and the availability of parts. Some older DJI drone models have been discontinued, which means parts for these models may be harder to come by. We recommend contacting us directly to discuss the specifics of your DJI drone, so we can provide you with the most accurate information and service options available.
A: Yes! At Drones Plus Robotics, we offer comprehensive repair and upgrade services to ensure your drone operates at peak performance. To ship your drone to us, all you need to include is the drone itself, the controller, and the gimbal lock. Please do not send the SD card, battery, cables, or props, unless specifically requested. This streamlined process helps us provide you with efficient and effective service. Once received, our team of experts will diagnose any issues and recommend the best solutions tailored to your specific needs.
A: Unfortunately, no. At Drones Plus Robotics, we specialize in repairing drones to ensure optimal performance and safety. While we provide comprehensive repair services leveraging our expertise in drone technology, we are not a supplier of drone parts. If you need a specific part, we recommend purchasing it from a trusted drone parts supplier or the manufacturer.